Welcome to our Customer Support Centre

  • Within this section we hope to answer all your questions about Trueshopping.
  • If you cannot find an answer to your question you can also contact us directly as below.

Contacting Trueshopping

  • If you would like to contact us or comment about the Trueshopping service, you can contact us online, by telephone or by mail.
  • Online:

  • Click here to send a message to our online message system. We aim to respond to your comments as soon as possible.
  • Telephone:

  • Call our Customer Service Department on 01282 471385
  • Our office hours are:
  • Monday to Thursday 9:00am - 5:00pm
    Friday 9:00am - 4:00pm.
    Our offices are closed Saturday and Sunday.
  • By post:

  • Write to:
  • Trueshopping Limited, Unit 1 & 2 Dawson Court,
    Billington Road,
    Burnley,
    Lancashire,
    BB11 5UB
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