Spenco 3/4 Length Orthotic Arch Supports

What are Spenco 3/4 Length Orthotic Arch Supports?
Spenco 3/4 Length Orthotic Supports are insoles that provide increased stability and support for the arch of the foot.

When can I use them?
Use Spenco 3/4 Length Orthotic Arch Supports for running activities to prevent and treat knee pain, shin pain, heel pain and foot pain caused by IlioTibial Band Friction Syndrome (Runners Knee), Achilles Tendonitis, shin splints and Plantar Fasciitis.

Which size do I need?
Sizes correspond to shoe sizes as follows:
* X-Small (UK 4-5)
* Small (UK 5-6)
* Medium(UK 7-8)
* Large(UK 9-10)
* X-Large(UK 11-12)
* XX-Large(UK 13-14)

How do they work?
Spenco Orthotic Arch Supports can be extremely effective in the treatment of heel pain, shin pain and knee pain. They are often used in the treatment of running injuries such as IlioTibial Band Friction Syndrome (Runner's Knee), Achilles Tendonitis, shin splints and Plantar Fasciitis.

These arch support insoles are specifically designed to help control the position of the feet. After heating them in hot water they can be shaped to help stabilise and balance the foot and to provide extra comfort and support to the arch of the foot. A unique cushioning system increases shock absorption, reduces friction and improves overall foot comfort. The amount of stress being placed on the shins can be minimised by using orthotics to correct problems such as flat feet and fallen arches.

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Do you have a showroom?

We don't have a showroom. This allows us to keep our prices down as we do not have the overhead of a showroom. We do try and give as detailed descriptions with dimensions as possible.

Can I collect my order?

Our order processing system is mostly automated so it is not possible for customers to collect orders

Do you accept offers for items?

We try our best to offer items at the lowest prices possible, this is why we are unable to negotiate on price.

What is the standard delivery time?

It is our aim here at Trueshopping to provide our customers with a speedy and cost effective delivery service. We are proud to be able to offer Same Day Dispatch on all our stock lines when an order is placed with us before 2pm. Delivery time varies dependant on the item. For Pallet Deliveries the lead time is 3-5 working days, the carriers will book this delivery in. For all other deliveries it is a 2-3 working day delivery.

Do you have an item in stock?

We aim to have all items on our website in stock. If an item is out of stock you will not be able to order it. However, in certain circumstances there is a possibilty that fast moving items can become out of stock. In these circumstances we will contact you as soon as we can so that we can advise you.

How much is delivery?

Orders of £65.00 or greater are FREE delivery

Orders under £65.00 plus £5.95 delivery

There are certain exceptions, please see here for further information.

Do you have a telephone number I can call you on?

You can call us on 01282 471385, our office opening times are Monday to Thursday 9:00am - 5:00pm
Friday 9:00am - 4:00pm.

How do I return an item?

If for any reason you would like to return an item within 14 working days of receiving the delivery you should do the following:

• Telephone customer services on 01282 471385 and inform them that you wish to return the item(s)
• In the event of damaged goods we shall arrange for a carrier to collect the items from you and return them to us
• In all other circumstances you shall be responsible for return postage/courier charges.
• 1. Trueshopping cannot be held responsible for non-delivery of returned goods so we recommend you get a certificate of posting from the Post Office or Courier.
• 2. If an item has been returned for any reason other than a product fault or a mistake on the part of Trueshopping, you will be refunded the cost of the goods, provided that the goods are returned by you and received by us in the condition they were in when delivered to you. If collection of an item is required, we will charge you the cost of collection (up to £100) which will be notified at the time of cancellation.

Do you offer any coupons or vouchers?

We do run marketing campaigns from time to time which will have voucher codes you can add at the checkout.

Can I Track my Order?

For smaller items we will supply tracking numbers which you can use to track where you parcel is. For Pallet deliveries the courier company will call you to arrange the delivery.

What happens if I have ordered the wrong item?

Please contact us as soon as possible so that we may be able to stop the order being dispatched. If it has left the warehouse we would require you to return it at your cost.

Can you send me a brochure?

We do not have brochures. Everything we have available is listed on the website. This again allows us to keep our prices so low.